Refund Policy

General Policy

Due to the nature of digital products and the immediate access provided upon purchase, Propify maintains a strict no-refund policy. Digital products cannot be returned once delivered, and this policy helps protect against unauthorized use and distribution of our intellectual property.

We strongly encourage customers to carefully review all product descriptions, features, and requirements before completing their purchase. Should you have exceptional circumstances that warrant consideration, please contact our support team with detailed documentation.

Non-Refundable Circumstances

Refunds will not be issued under the following conditions:

• Change of Intent: Customer no longer requires the product after download or access has been granted
• Buyer's Remorse: Customer experiences regret or second thoughts following the purchase
• Accidental Purchase: Transaction was completed unintentionally or by mistake
• Technical Proficiency: Customer lacks the necessary technical skills or knowledge to implement the product
• Subjective Dissatisfaction: Product does not meet personal preferences or subjective quality standards
• Insufficient Documentation: Refund requests submitted without proper justification or supporting evidence
• Other Common Scenarios: This list represents frequently encountered situations but is not exhaustive

Exceptional Circumstances

We understand that legitimate issues may occasionally arise. If you believe you have grounds for an exception to this policy, please contact our support team with comprehensive documentation supporting your claim. Each case will be evaluated individually at our sole discretion.

Contact Information

For refund inquiries or exceptional circumstance reviews, please contact: support@propify.co

This policy is effective as of July 14, 2025 and subject to change without notice.